Privacy Policy

1. Introduction

Wimple LLC ("Wimple Auto Transport," "we," "our," or "us") values your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.

This policy applies to information collected:

• Through our website, including the real-time quote calculator
• Via phone calls, text messages, or any other method of direct communication
• During the booking process or when services are requested

This Privacy Policy applies only to users located in the United States.

By accessing our website or using our services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree, you should not use our services.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, the revised policy will be posted on our website with an updated effective date. Your continued use of our services after any changes constitutes acceptance of those changes.

2. Information We Collect

When you use Wimple Auto Transport's services or interact with us through our website or other channels, we may collect the following types of information:

A. Personal Information

We collect personal information necessary to provide vehicle transportation quotes, process bookings, and communicate with you. This may include:

• Full name
• Email address
• Phone number
• Pickup and delivery addresses
• Vehicle details (such as year, make, model, and VIN)
• Payment information (processed securely via third-party providers such as Stripe)

B. Technical and Usage Information

When you visit our website, we may automatically collect technical information to analyze and improve our services. This may include:

• IP address
• Browser type and version
• Device type (e.g., mobile or desktop)
• Operating system
• Referring website or advertisement
• Pages viewed and actions taken on our site
• Cookies and tracking technologies, such as pixels, used for analytics and advertising purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide vehicle shipping quotes through our real-time cost calculator
• To communicate with you regarding your quote, order, or any service-related questions
• To assign a carrier and coordinate logistics for pickup and delivery
• To process payments securely through trusted third-party payment providers such as Stripe
• To send updates about your booking status, estimated delivery times, and support issues
• To improve our website, tools, and customer experience based on usage data
• To send occasional promotional offers or service updates, if you have opted in
• To comply with applicable legal obligations and protect our rights

We do not use artificial intelligence for pricing or decision-making.
We do not share your information with third-party advertisers.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with the following third parties only when necessary to fulfill our services or comply with legal obligations:

• Carriers: We provide your contact and vehicle details to licensed and insured auto transport carriers in order to schedule and complete your shipment.
• Payment Processors: We work with secure, third-party payment providers (such as Stripe) to process transactions. Your full payment details are never stored on our servers.
• Email Service Providers: We use email platforms to send you order updates, confirmations, and relevant service messages.
• CRM and Internal Systems: Your information may be stored in secure customer relationship management tools or internal platforms to help manage orders and provide support.
• Legal or Regulatory Authorities: We may disclose your information when required by law, regulation, legal process, or to protect our rights or the safety of others.

All third parties are required to handle your information in compliance with applicable privacy laws and only for the purposes outlined in this Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and improve our marketing efforts.

Cookies

Cookies are small data files stored on your device when you visit our website. These cookies help us:

• Remember your preferences
• Improve page loading speeds
• Provide secure logins (if applicable)
• Analyze how visitors use our website

Tracking Technologies

We use the following third-party tools:

• Google Analytics to understand visitor behavior, website usage, and performance trends
• Google Ads and associated conversion tags to measure ad effectiveness and manage marketing campaigns
• Meta (Facebook) Pixel to track conversions and deliver relevant advertisements to users on Facebook and Instagram

Your Choices

You can choose to accept or reject cookies through your browser settings. Most browsers allow you to disable or delete cookies at any time. Note that certain parts of our website may not function properly without cookies.

We also display a cookie notice to inform users that cookies are being used, in compliance with standard privacy practices.

6. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

Our website uses SSL (Secure Socket Layer) encryption to secure data transmissions. All payment information is processed through trusted third-party platforms such as Stripe, which use advanced security protocols and are PCI-compliant.

Access to your personal information is restricted to authorized personnel who need the information to provide services or support. We use internal safeguards to prevent misuse and require that all service providers handle your data securely and in accordance with applicable laws.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding the personal information we collect and maintain about you. Upon request, and subject to verification, we will:

• Provide access to the personal information we have collected about you
• Correct any inaccurate or outdated information
• Delete your personal information, unless we are required to retain it for legal, regulatory, or operational purposes
• Honor requests to opt out of receiving promotional emails, texts, or marketing materials

To submit a request, you may contact us through the contact form on our website at www.wimplesolutions.com. Please include enough detail for us to verify your identity and understand the nature of your request.

Please note that we may not be able to fulfill all deletion requests if we are required to retain information for legal or transactional reasons.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to:

• Provide services and support related to your shipment
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain records for operational and business purposes

We may retain contact and quote-related information to follow up on inquiries or offer relevant services unless you opt out.

If you do not engage with our services over time, we may delete or anonymize your personal information after a period of 24 months of inactivity.

You may also request earlier deletion through our website contact form, subject to any legal requirements that may prevent immediate removal.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information promptly.

If you believe that a child under 13 has provided us with personal information, please contact us immediately through our website or by emailing [email protected].

10. California Privacy Rights

Although Wimple LLC does not meet the thresholds requiring formal compliance with the California Consumer Privacy Act (CCPA), we respect the privacy rights of California residents.

If you are a California resident, you may request:

• A description of the categories of personal information we collect
• Access to the personal information we have about you
• Deletion of your personal information (subject to legal exceptions)
• That we do not sell or share your personal data (we do not currently sell or share data)

To submit a request, please contact us through the contact form on our website. We will verify your identity before fulfilling your request. We will not discriminate against you for exercising your rights.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: